knx8 — all your questions
answered here

The identity verification (KYC) process is primarily for the security of your account. It ensures that no one else can access your account and that your winnings reach the right person. knx8 confirms the true ownership of each account to maintain fair play and a safe environment. Once verification is complete, future withdrawals become faster and hassle-free.

The easiest method is to submit your National ID (NID) — upload clear photos of both the front and back. A valid passport or driving licence is also accepted as an alternative. Make sure the photos are clear, legible, and not expired. Blurry or cropped images can delay the verification process, so take photos in good lighting.

Yes, this is very important. The name registered on your knx8 account must exactly match the name on your bKash, Nagad, Rocket, or bank account. A name mismatch can cause complications during the withdrawal process. So when registering, use exactly the same name you have on your financial accounts.

Absolutely. knx8 uses SSL encryption technology to keep all your personal information secure. Uploaded ID information is used only for verification purposes and is never shared with third parties. You can read more on our privacy policy page. Keeping your data safe is our first responsibility.

In live dealer games, a trained dealer manages cards or a roulette wheel in real time in front of a camera, and you can watch and place bets via live video streaming. knx8 offers live tables from top providers such as Evolution Gaming and Ezugi. It gives you the feel of a real casino from home — chat, place bets, and interact with the dealer.

knx8 table games have betting limits suited to all types of players, from beginners to experienced ones. Low-limit tables help new players gain experience with less risk, while high-limit tables let experienced players place larger bets. The minimum and maximum bet for each table is clearly shown in that table's details.

Roulette is quite straightforward — you bet on numbers and colours on a spinning wheel. Betting on red/black or odd/even is the simplest and a good way to start. Betting on a specific number pays more but has lower odds. knx8 offers both European and live roulette. Practising in demo mode before your first real game will help build your confidence.

Baccarat has two sides — "Player" and "Banker" — and you simply choose one. The side whose cards total closest to 9 wins. You can also bet on a "Tie" but the odds are lower. It is a fast-paced game that is easy to learn. At knx8's live baccarat tables, experienced dealers assist in Bengali, so there is no need to worry about confusion the first time.

RTP (Return to Player) is a theoretical percentage that indicates the average amount a game returns to players over the long term. Generally, a higher RTP means the game returns more over time. However, it does not guarantee a win in every session — each spin or hand is completely independent and random. Volatility is also worth considering: high-volatility games pay out less frequently but in larger amounts.

Yes, you can request a withdrawal at any time on knx8 — whether it is night, a public holiday, or Eid. Our payments team is active seven days a week, 24 hours a day. Withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer are generally completed within 1 hour.

The minimum withdrawal amount at knx8 is ৳800. Requests below this amount are not processed. However, the minimum deposit is just ৳300 — so you can start playing with a small amount, build up your winnings, and withdraw once you reach ৳800.

The pending status is usually due to a brief verification process. In most cases the request is processed automatically. However, if it remains pending for more than 1 hour, contact our 24/7 live chat or send an email to [email protected]. If your KYC verification is complete and your name matches, almost all issues are resolved quickly.

Withdrawals at knx8 are generally completed within 1 hour. bKash, Nagad, Rocket, and Upay are the fastest options. Bank transfers may take slightly longer depending on the bank. The process is smoothest when your account is verified and no bonus conditions are outstanding.

No, for security reasons knx8 only approves withdrawals to a wallet or bank account registered in the player's own name. Sending to a third-party account is not possible. This is for the protection of your funds — to ensure no one can take your money incorrectly or fraudulently.

Joining the knx8 VIP programme gives you weekly cashback, faster withdrawal priority, a personal account manager, and special promotional offers. The higher the tier, the greater the benefits. Members who reach Diamond level enjoy the maximum benefits and priority access to special events. Playing regularly is the best way to start your VIP journey.

knx8's VIP tier system works based on your regular activity. The more you play and stay active on the platform, the faster you move up. There are five tiers from Bronze to Diamond. After passing each tier you will be notified, and the new benefits are automatically added to your account.

Each week a cashback on your net losses is automatically credited to your account. Cashback rates by knx8 tier: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, Platinum — up to 0.8%, and Diamond — up to 1.0%. The previous week's cashback is credited every Monday.

There are five VIP tiers at knx8: Bronze → Silver → Gold → Platinum → Diamond. Diamond is the highest and most prestigious tier. Members who reach this tier enjoy the maximum cashback, priority support, and exclusive offers. The journey starts at Bronze and you can gradually move up through active play.

No, knx8's VIP cashback is fully automatic. There is no form to fill in or separate application required. At the end of each week, your eligible losses are calculated and cashback is credited directly to your balance at the applicable rate. Just make sure your account is fully verified and active.

VIP cashback is added to your main balance, so it can be used like your regular balance — you can use it to play or withdraw it once the minimum withdrawal condition is met. If any wagering conditions apply, they will be clearly shown in your account dashboard. Contact our support team for more details.